INTRODUCTION
Dodson Medical has a long history of providing professional medical care to the Milford community. We cater for all age groups and pride ourselves as a friendly and approachable practice, in a pretty and tranquil setting. Our premises consist of an old villa which has been fully converted to a modern health centre set in landscaped gardens. With all the changes happening in the medical community, we would like to assure all our patienst and future patients that we will not for following the trend of amalgamating with others into a super clinic, we intend to stay as a family practice with your own family GP
We are fully computerised and keep up with the ever changing demands on up to date technology and equipment
The way we care for your medical needs are important to us, we would like to know your thoughts, be it critical or complimentary. We have provided a suggestion box in the waiting room for any comments.
WHAT YOU CAN DO TO HELP US HELP YOU
Enrolment and issues that may arise:
Patients are reminded that that if they attend other clinics for a one off consultation they must inform the clinic that they are attended as a casual patient, it has become apparent that patients are signing enrolment forms at after hour clinics without informed knowledge. When this happens you are automatically removed from being a patient at Dodson Medical and become a patient at the clinic where you attended for medical care. Unfortunately when this happens the government ceases to fund you at Dodson Medical and your funding is transferred to the other clinic. This then means that we cannot offer you a reduced fee. All of the above is completely out of the control of Dodson Medical. The other issue with funding being stopped by the MOH is when a patient has not been consulted at the practice for a general medical condition (excluding ACC) within the past 3 years, it is a requirement for us to get our patients to re enrol before this date so that we can continue to charge the funded rate, this is annoying for the patient and time consuming for the practice, but unfortunately we have no alternative. It has to be a signed form
Making appointments:
When making an appointment, should you have more than one condition that you would like to discuss with the Doctor, we would appreciate you mentioning this at the time of making the appointment, this will help prevent the Doctor from running late, for their next unwell patient, who are waiting to be see.
Should you have an appointment on a very tight time schedule, you may call us to see how the doctor’s time is going. Please bear in mind that the information given to you can change. Due to unforeseen circumstances, neither the reception nor the doctors are aware as to what each patient is going to present with.
Like wise if you are running late would you please let us know. This gives the receptionist time to either reshuffle patients or make you another appointment. If you cannot make it to an appointment please give us a call, we can make use of any appointment that is cancel
Medical information:
Available to patients is a wide range of medical information, should there be anything that you would like information on, kindly ask at reception or any one of the nurses for assistance, or if there is anything within this web site that you would like a copy of just please ask.
Email and texting:
We have introduced the most up to date method of contact, we are able to txt you with information on lab results, recalls and when your repeat prescriptions and lab forms are ready for collection, we can also email the above information if requested by the patient.
Keeping your medical info up to date:
To keep medical data up to date we request that you kindly spare a moment when you come to collect your repeat prescription to have your blood pressure taken by one of the nurses. Please note that should you be on long term medication the doctor will need to see you six monthly unless the doctor requests otherwise.
General practice information:
The surgery is open from 8.00am we offer late appointments Monday to Wednesday and 8am – 6pm on Thursday and Friday.
On our late nights the phones will be switched to night service at 6.00pm. Please be aware there will be no nurse available after 6pm on any given night.
General consultations:
Well woman and well man checks
Musculoskeletal Medicine
Minor Surgery all our doctors perform minor surgery on site
Diabetes clinics (diabetes recalls screening is free of charge)
Asthma clinics (asthma screening)
Lung function tests (digital record and graphics)
Cardio Vascular Risk Assessment (free of charge)
Southern Cross Health Society Easy-claim available for members
Southern Cross Health Society Easy-claim allows us to submit an electronic claim on your behalf.
Once a claim has been submitted, we will be able to tell you how much Southern Cross Health Society is contributing to your treatment cost, and how much you will need to pay. Please bring your Southern Cross member card or membership details with you on the day of your appointment, so that we can complete the claiming process.
Menopause:
Treatment offered by Sue Loughlin
Sue Loughlin can help many women struggling with debilitating symptoms aged 45-55.
Here is the good news story where there is now good evidence of well proven benefits in terms of reduced menopausal symptoms such as hot flushes, mood disorders, sleep disorders and sexual dysfunction. It also reduces the incidence and severity of arthritis, dementia, cardiovascular disease and osteoporosis if taken within 5 years of the menopause. Sue welcomes you to make an appointment so discuss your symptoms with her and find a way to help you
INFORMATION TECHNOLOGY
ECG’s are now computerized and readings are stored in your file.
Wounds and skin lesions:
When appropriate wounds and skin lesions maybe photographed, and stored digitally in your notes. With these pictures we can follow the healing progress.
OTHER SERVICES
For after hours care we are members of Shorecare Accident and Medical Clinic at Smales Farm, Takapuna, also a satellite clinic at Northcross. Telephone number 4867777. No appointment is necessary at Shorecare.
